Terms & Conditions

Online Security
You can rest assured that by purchasing through our online store or via phone, your privacy is our greatest concern.  We use VeriSign Credit Card processing services for your ultimate protection and privacy.

Trial Period
We offer a one week trial period where you may test the chair or chairs in the comfort of your own environment.  We are 100 percent in customer satisfaction and we trust that you will be more than pleased with your purchase.

Returns
Please maintain the original packaging in the event you would like to return the chair within the trial period.  Shipping and handling charges are not refundable. 

Cancellations
If you decide to cancel your order after it has been placed and before you have received it, a 15% fee will be applied for restocking and charge reversal fees charged by the credit card processing firm.

Warranty
Our chairs are designed to last a lifetime.  If you should experience any manufacturing defects, we will address the issue immediately.

Delivery Time
Our chairs are meticulously hand-crafted in Scottsdale, Arizona.  We ask for a 3-6 week time period to have your chair or chairs delivered but we do our very best to honor your requests to have them delivered sooner if possible.