Legal

Zen By Design

Conditions

Online Security

You can rest assured that by purchasing through our online store or via phone, your privacy is our greatest concern and guaranteed.  We use VeriSign Credit Card processing services and other security measures for your ultimate protection and privacy.

Trial Period

We offer a one week trial period where you may test the chair or chairs in the comfort of your own environment.  We are 100 percent in customer satisfaction and we trust that you will be more than pleased with your purchase

Returns

Please maintain the original packaging in the event you would like to return the chair within the trial period.  Shipping and handling charges are not refundable.

Delivery Time

Our chairs are meticulously hand-crafted in Scottsdale, Arizona.  We ask for a 3-6 week time period to have your chair or chairs delivered but we do our very best to honor your requests to have them delivered sooner if possible.

Cancellations

If you decide to cancel your order after it has been placed and before you have received it, a 15% fee will be applied for restocking and charge reversal fees charged by the credit card processing firm.

Warranty

Each and every meditation chair is precisely hand-crafted by our exceptionally skilled artisans in the United States.  We incorporate a strict and arduous manufacturing and quality control process that consistently yields the perfect results.  In our eyes, every meditation chair is a work of art and certainly, a labor of love.  We take great pride in impressing you with the quality and comfort of our meditation chairs but moreover, we are honored by the positive influence our chairs have made to meditation practitioners around the world.

Zen By Design has enjoyed 14 years of ethical, honorable business practice with hundreds of thousands of very happy customers.  We look forward to exceeding your every expectation.

Your meditation is guaranteed to last a lifetime.  Our warranty covers the structural integrity of the design for a lifetime.  Structural integrity refers to the joinery, hardware and all components that are integral to the functionality of the design.  Textiles are guaranteed for 5 years but if used for intended purposes, will also last indefinitely.  Accidental damages such as an impact sustained in the home are obviously not covered by a warranty.

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